Project Overview
| Basic Information | Project Details |
|---|---|
| Customer Industry | Plastic recycling |
| Market | USA |
| Custom Product | PP Conveyor Cleaning Brush |
| Main Specifications | 1,600 mm brush face; Ø180 mm brush; Ø60 mm core; Ø50 mm shaft ends |
| Overall Length & Quantity | 60/70 model: 2 brushes, each 2,262 mm long; 80 model: 1 brush, 1,727 mm long |
| Estimated Production Time | Within 20 days |
| Actual Production Time | 7 days |
| Shipping | Sea freight |
| Project Process | Drawing review → specification check → quotation → production → photo inspection → sea shipment |
From Drawing to Order
The customer approached Fortex for a conveyor belt brush intended to clean a single conveyor at its main recycling facility. The preliminary drawing specified PP bristles, a 1,600 mm brush face, a 180 mm outside diameter, a 60 mm core, a 2,036 mm shaft, 50 mm shaft ends, and 218 mm shoulders on either side. Engineering restrictions allowed some details to be modified. The final request was for two 60/70-model brushes, each 2,262 mm overall, and one 80-model brush measuring 1,727 mm—using the same diameter and material, but with different roller and shaft lengths.
Our Custom Solution
1. Customer Drawing and Application Review
2. Machine-Fit Configuration and Brush Design
The order was handled as two machine-specific configurations, not three identical stock units. Fortex recorded two 60/70-model brushes, each 2,262 mm overall, along with one 80-model unit measuring 1,727 mm. Both versions used the same basic diameter and PP material, but the roller and shaft lengths were based on separate drawings. An earlier freight calculation had the model lengths reversed, so the records were corrected before dispatch—a minor detail, but one that ensured each roller brush for conveyor belt cleaning matched its mounting arrangement.
3. PP Filament and Steel Shaft Selection
PP bristles matched the customer’s specification, and a steel shaft supported the long roller for machine mounting. Its 180 mm finished diameter, built around a 60 mm core with 50 mm shaft ends, put it in the cylinder cleaning brush family. Still, the dimensions came from the customer’s equipment, not a catalogue size. Fortex kept the same cleaning geometry across both required lengths, so each brush had the specified contact format.
4. Production Control and Pre-Shipment Quality Inspection
Payment was confirmed on June 3, and production started right away. The customer had been told to expect roughly 20 days because of the non-standard dimensions and steel-shaft construction. Yet by June 10—just seven calendar days later—Fortex said the order was ready and provided photographs of the finished product for inspection. This gave the customer a clear visual checkpoint before freight was booked.
Delivery & Results: Efficient Production and Reliable Delivery
Pre-Shipment Dimension and Quality Verification
The order’s long steel shafts and wooden cases made it sensitive to carrier length limits. During the review, Fortex found that an earlier weight calculation had reversed the 60/70 and 80 model lengths. It disclosed the mistake, reinstated the correct specifications of 2,262 mm and 1,727 mm, and supplied updated DHL and UPS options before dispatch. Handling the issue openly prevented carrier rejection, handling problems, and additional cost adjustments.
Transparent Response to the Airfreight Increase
After production, airfreight rates from China to the United States increased sharply. DHL’s available rate reached USD 1,850, but the customer had already paid USD 1,080 toward freight, leaving an additional USD 770 to cover. Fortex notified the buyer promptly, explained the change, and asked for instructions instead of switching to a more expensive service without approval.
Cost-Controlled Sea Freight Arrangement
The customer requested a slower shipping method within the amount already paid. Local UPS could not accept the oversized brushes, so Fortex arranged sea freight for USD 760, with a transit time of 45–50 days. Because USD 1,080 had already been paid, both parties agreed to record the remaining USD 320 as credit toward a future order. This allowed the shipment to proceed without the additional airfreight cost.
Traceable Dispatch to the Port of Oakland
After the customer approved sea freight and requested shipping documents, Fortex arranged dispatch and provided tracking information. The vessel departed on June 29 and was scheduled to arrive at the Port of Oakland on July 22, giving the buyer a defined destination and an online method for following the shipment. The verified result was three completed custom brushes, finished-product photographs, an agreed sea-freight plan, and traceable dispatch to the confirmed U.S. port.
Our Service & Manufacturing Capabilities
Customer Drawing Review — identify fixed and flexible dimensions before production.
Multi-Spec Custom Manufacturing — produce several non-standard variants in one order with model, quantity, and lengths clearly separated.
Material & Shaft Customization — configure filament, diameter, core, working width, length, and shaft-end geometry around the equipment.
Production & Inspection Visibility — coordinate production after payment and share finished-product photos before dispatch.
Logistics Risk Control — recheck freight, disclose corrections, and source alternatives when rates change.
Related Conveyor Brush Solutions & Custom Inquiry
Conveyor systems may need PP, nylon, PBT, or wire filaments depending on belt material, debris, moisture, contact pressure, and speed. Buyers needing higher flexibility can review our Nylon Cylinder Brush options.
Request Your Custom Conveyor Brush Solution
For a custom assessment, provide the application, belt width, brush-face length, finished OD, core diameter, total length, shaft-end drawing, filament material and diameter, bristle pattern, rotation speed, working environment, quantity, and destination. Fortex will then review manufacturability and prepare your quotation.